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Facing the Hidden Costs of Selling Online

Small businesses are adapting to a tougher digital economy.

  • Shipping Fees: Carriers have raised rates and added surcharges.
  • Packaging Materials: Box and supply costs are up significantly.
  • Website Maintenance: Hosting and platform fees are increasing.
  • Digital Advertising: It’s now more expensive to reach customers on Meta, Google, and others.

“Smaller firms often feel the impact of high inflation and tight credit markets more acutely than larger corporations,” said Fed Chair Jerome Powell. “Their resilience is critical to the broader economy.”

Every order placed with a small online business supports real people doing real work. Thank you for shopping small—and making a real impact.




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